Please read our full Terms and Conditions below.
Acceptance of your booking will be confirmed by Kemje Hiring once payment has been made and proof thereof has been emailed and received by info@kemjehiring.co.za
NB – Quotations are only valid for 10 days after the date of issue. Thereafter the items will
become available to other clients.
The hirer is required to email their bank details to info@kemjehiring.co.za upon return of the goods in order for the deposit to be refunded. The provision of correct bank details remains the sole responsibility of the hirer. Kemje Hiring shall not be held liable for any delay or failure in refunding the deposit where the hirer has not submitted their bank details after the goods have been returned.
Payment:
The full total of the quotation is payable to secure your booking for orders. The deposit stated on the quotation is non-refundable and will be forfeited if the order is cancelled within less than 7 days for any reason. No orders will be released before we have received payment in full and proof of payment has been emailed and received by info@kemjehiring.co.za. Please use your quotation number or invoice number as a reference when making payment.
Banking details:
Kemje Hiring
Golden Rewards 593cc
FNB
Cheque Acc 62595636534
B/C 200510
The terms and conditions are between Kemje Hiring and the hirer (person or organization
hiring the products) and by hiring from us you are agreeing to our terms and conditions. All
goods hired are the responsibility of the hirer until they are returned to us in the same
condition as when collected from our premises or delivered to your delivery address.
Refundable Deposit:
The deposit is based on the goods you are hiring. This amount will be stated on your quotation and invoice. Should all be in order upon return and all goods have been returned in its original state, the full deposit will be refunded within five to seven days via EFT. The hirer is required to email their bank details to info@kemjehiring.co.za upon return of the goods in order for the deposit to be refunded. The provision of correct bank details remains the sole responsibility of the hirer. Kemje Hiring shall not be held liable for any delay or failure in refunding the deposit where the hirer has not submitted their bank details after the goods have been returned. All hired items are to remain the responsibility and sole risk of the client from the time of collection or delivery up until return. The client therefore accepts full responsibility for any shortages, loss and/or damage which may occur, regardless of the cause thereof.
Broken & Lost Items:
If any item which comes as a set is returned with any missing pieces, you will be charged for a complete set as they can only be bought in sets.
A cleaning fee will be charged based on the state of the goods if goods are not returned in the same stated it was received in.
-Crockery, Glassware, and Cutlery must be washed after use
-Linen does not need to be washed
-A R20 fee will be charged for candle wax on linen
Damaged or lost items (not returned) will be deducted from the hirer’s deposit. Should the
cost of broken/lost goods exceed the deposit, the hirer will be held liable for this amount and will be quoted accordingly at the replacement cost. This quote must be settled within 5
working days.
The cost of any missing crates will be deducted from the deposit.
Collections/Returns/Deliveries:
Orders are to be collected from our premises in Parow, Oostersee. Delivery can also be
arranged at a fee where needed and will be charged at a fee as per quotation. Delivery is
therefore charged according to the venue location from our premises in Parow, Oostersee.
Please note that when making use of our delivery/collection services, all items are to be
cleaned, packed and ready for collection from the venue at the agreed time.
Our staff do not set up tables and chairs, or deliver goods to an ‘upstairs’ location. If goods are required to be delivered to an ‘upstairs’ location, a labour fee will be charged. Goods will be collected in the same state as they were delivered.
We hold no responsibility for the effects of prevailing weather conditions.
No liability will be accepted for any shortages unless notified within 24 hours of deliver or
collection.
Furniture must be placed under cover.