Refundable Deposit Policy

The deposit is based on the goods you are hiring. This amount will be stated on your quotation and invoice. Should all be in order upon return and all goods have been returned in its original state, the full deposit will be refunded within five to seven days via EFT. 

The hirer is required to email their bank details to info@kemjehiring.co.za upon return of the goods in order for the deposit to be refunded. The provision of correct bank details remains the sole responsibility of the hirer. Kemje Hiring shall not be held liable for any delay or failure in refunding the deposit where the hirer has not submitted their bank details after the goods have been returned. 

All hired items are to remain the responsibility and sole risk of the client from the time of collection or delivery up until return. The client therefore accepts full responsibility for any shortages, loss and/or damage which may occur, regardless of the cause thereof.

Damaged or lost items (not returned) will be deducted from the hirer’s deposit. Should the
cost of broken/lost goods exceed the deposit, the hirer will be held liable for this amount and will be quoted accordingly at the replacement cost. This quote must be settled within 5
working days.
The cost of any missing crates will be deducted from the deposit.